In a meeting of a board of directors of a
certain company, an employee made a serious mistake during presentation. His
manager could have embarrassed him before everyone, but he chose not to instead
the manager stayed calm and corrected the issue quietly. A day after, he called him privately and talked
about the issue with understanding and guidance. That singular action of the
manager, built trust instead of fear and the employee did not just remember the
correction but also remembered the kindness and emotional maturity behind it. This
is the power of emotional intelligence.
Emotional intelligence is the ability to
understand emotions, react wisely, and relate to people with empathy and
self-control. Daniel Goleman an American psychologist, defined emotional
intelligence thus: “The ability to recognize, understand, and manage our own
emotions while also recognizing, understanding, and influencing the emotions of
others.” Another widely accepted definition was developed by Peter Salovey and
John D. Mayer, who described emotional intelligence as “The ability to
perceive, understand, manage, and use emotions effectively in everyday life.”
Talk about everyday life, it affects how
people deal with stress, interact during conflict, build relationships, and
respond to challenges. Unfortunately, intelligence alone does not teach
patience, empathy or emotional discipline, intelligent people still struggle
with emotions. Interestingly, emotional intelligence quietly shapes personal
growth, relationships, leaderships, etc in a world filled with a lot of
misunderstandings, conflicts, pressure and all what not. Emotional intelligence
is a skill that must be acquired to help in a healthy interaction.
Emotional intelligence in action
Emotional intelligence plays out in many
ways; there are people who speak with kindness even when they are not happy.
Some are good listeners; they listen without interrupting.
There are people who can walk into a tensed gathering somehow bring peace
instead of more chaos; emotional intelligence at work. We live in a world where
people react quickly most of the time but emotional intelligence teaches people
how to react with wisdom. It is not about whether you are not allowed to get
angry but about you becoming emotionally aware enough to handle life with
maturity, wisdom, and compassion. Emotional growth should not be ignored, many
people spend years trying to improve finances, social status, appearance, etc
emotional intelligence should also be nurtured.
One of the genuine signs of emotional
intelligence is self-awareness. Many people are very quick to point out what
the other person is doing wrong but they do not understand themselves and when
they are doing wrong. They do not know that certain words trigger anger, that rejection
hurts deeply, or why they constantly seek approval from others. People who are
emotionally intelligent pay attention to their inner self. They notice their
emotions and are in control of those emotions whereas the emotionally
unintelligent allows the emotion to control them. So instead of exploding quickly,
they emotionally intelligent person pause and rethink, instead of denying there
is pain, they admit it honestly. It is safe to say that self-awareness changes
lives because people cannot heal what they refuse to understand. A person who
understands their emotions becomes calmer during conflict, wiser during
pressure, and more confident in difficult situations. They stop reacting
blindly and begin responding intentionally.
Emotional intelligence is not weakness
The assertion that emotional intelligence
is about being soft and very emotional is not true. On the contrary it actually
takes strength to be calm when someone is being rude to you. It takes maturity
to respond without shouting; It takes wisdom to admit and ask for forgiveness
when you do something wrong and it takes discipline to manage emotions and not
allowing it to control you. Emotionally intelligent people do not react to
every situation and when they want to react in some cases, they do not allow
their emotions to control the better part of them. For them protecting their
peace is very important, silence, patience and understanding in some cases can
be powerful.
The Way You Treat People Matters
People who are emotionally intelligent
value relationships. They know how to listen, show kindness, and communicate
respectfully. They are less judgmental and compassionate because they know
everyone is struggling with something invisible. It is true that intelligence may bring about
opportunities but being emotionally intelligence is real deal that will make
you maintain relationships, gain trust and respect. Many people remember how
someone treated them long after they forget the actual words spoken a simple moment
of understanding can change someone's whole day. When it comes to marriages or friendships
for instance, emotional intelligence often matters more than talent. Most people
certainly feel safer around those who make them feel heard and appreciated.
Emotionally intelligent people do have emotions too, sadness, disappointment,
anger, fear, and frustration are all part of being human and they are not immune
to all these, the difference is that emotionally intelligent people learn how
to manage emotions in a healthy way. They communicate calmly instead of
allowing anger to take centre stage, instead of pretending to be strong they
process it honestly and allow themselves to be healed. Many emotional problems get
worse because people suppress their feelings for long time which eventually appear
through bitterness, anxiety, antagonism, or emotional fatigue. Thus, healing
begins when people become honest with themselves.
Emotional intelligence can change your future
Daniel Goleman author of Emotional
Intelligence has this to say, “If
your emotional abilities are not in hand, if you don’t have self-awareness, if
you are not able to manage your distressing emotions, if you can’t have empathy
and effective relationships, then no matter how smart you are, you are not
going to get very far.” Emotionally intelligent people build
healthier relationships handle stress better, communicate effectively and inspire
trust. The beautiful thing about emotional intelligence is that it can be
developed, a very difficult experience can be an opportunity to grow
emotionally, develop patience and self awareness. So being emotionally
intelligent does not mean that you are perfect rather it means that you are
more aware, more empathic and more disciplined. Finally, the strongest people
are those who understand their emotions deeply without allowing those emotions
to destroy them.

0 Comments